Inna Kotanchiyeva is a well-versed Client Success Manager with over a decade of customer-facing experience focused on customer satisfaction and retention. Driven by a passion for developing and enhancing the business to client relationship, Inna’s goals include ensuring each client is satisfied with our engagement process from onboarding through final deliverables. She values the importance of keeping clients informed through all stages of the partnership. Inna enjoys meeting new people even on a virtual platform and understands the significance of building lasting relationships. She currently holds a master’s degree and in her spare time is a lover of traveling, vinyl records, baking, and gardening.